Unseen Battle Grounds knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We respect the privacy rights of consumers and recognize the importance of protecting the information collected about you. We have adopted this global online Privacy Policy to explain how we store and use personal and non-personal information we collect online on our website, during your use of our online products and/or services (including online gameplay), and on mobile platforms. In this policy, we may refer to Unseen Battle Grounds as "we", "us", or "ubg" This Privacy Policy applies to the mobile application Unseen Battle Grounds ("the App"), developed and published by Jungle Tales ("the Developer").
When you use Unseen Battle Grounds (UBG), you allow Jungle Tales to access certain information to enhance your gaming experience. The information we collect varies based on your settings and preferences.
Information We Collect
- Your first and last name
- The login email you provided when you registered
- Your physical location and that of your access device
By playing UBG, you authorize Jungle Tales to collect, store, and use this information per this Privacy Policy.
Device Information
If you play UBG on a mobile device, we collect:
- Mobile device identifiers (MAC Address, IP Address)
- A unique identifier assigned to your device
- The name associated with your device
- Device type
- Country
- Any other information you choose to provide (username, character name, geo-location, etc.)
In-Game Purchases
If you purchase in-game virtual currency or items directly from UBG, we will collect necessary billing and financial details, including:
- Your postal and email address
- Payment processing details collected via third-party providers such as Apple and Google
Customer Support
When you contact our Customer Support team, we collect:
- Your name and email address
- Information about your gameplay and activity
- Your User ID number
- Correspondence details
Notifications
With your consent, we may send push notifications to your mobile device regarding game updates and relevant messages. You can manage these notifications from the game settings or your device settings.
Technical and Usage Data
When you access our website or play UBG, we collect:
- Technical information (MAC Address, IP Address, mobile device ID)
- Usage statistics on game interactions
This data is collected through server log files and mobile Software Development Kits (SDKs).
, and tracking technologies like browser cookies. Some of these cookies are linked to your user ID. For more details, refer to our Cookies and Automated Information Collection section.Unseen Battle Grounds ("UBG," "we," "us," or "our") may access, monitor, and disclose your information, including chat messages, voice communications, IP addresses, and personal data, under the following circumstances: Legal Requirements – When we believe in good faith that disclosure is required to comply with legal obligations, such as: Court orders, subpoenas, or search warrants Applicable laws or regulatory requirements Crime & Fraud Prevention – If we suspect that our Service is being used for unlawful activities, we may: Report such activity to law enforcement Exchange information with other companies/organizations for fraud protection and credit risk reduction Emergency Situations – When we believe there is an immediate threat to: Your safety Another individual's safety Public health and security Protection of Rights & Property – To safeguard the integrity of Unseen Battle Grounds, its users, and its intellectual property. All disclosures are made in compliance with applicable laws and to ensure user safety and security.
If you no longer want Unseen Battle Grounds to make active use of your information, you may send an e-mail to support@unseenbattles.com . Place “Delete My Account” in the subject line and include your first name, last name, e-mail address and user ID number for the SNS from which you access our games (if applicable) in the body of the e-mail. We will respond to your request within thirty (30) days. Please note that certain records, for example those pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have sent or posted content on the Service, We may not be able to delete it. If you wish to review or change the information Unseen Battle Grounds has about you, e-mail us at the address provided. You can turn off push notifications by visiting the “options” or “settings” page within the relevant game. You can turn off local notifications by visiting the “options” or “settings” page within the relevant game.
Our websites and games may contain advertisements from companies other than Unseen Battle Grounds that may link to their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly.
We understand the importance of keeping your information safe and secure. We will make a reasonable effort to protect your personal information and ensure the security of our systems. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to support@unseenbattles.com